Information
Return and Refund Policy
At www.realseed.in, we strive to ensure your satisfaction with every purchase. However, we understand that there may be instances where you need to return an item. Please review our return and refund policy below:
Return Policy:
- We only accept returns for damaged items upon receipt or incorrectly shipped.
- To be eligible for a return, please contact our customer service team within two days of receiving your order.
- Items must be unused, in the same condition as received, and in the original packaging.
- We reserve the right to refuse returns that do not meet these criteria.
Refund Process:
- Once your return is received and inspected the returned item, we will notify you of the status of your refund.
- If the return is approved, a refund will be processed to the original payment method used for the purchase.
- Please allow five days for the refund to be reflected in your account, depending on your financial institution's processing time.
Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement to be sent to you at no additional cost.
- We may require photographic evidence of the damaged or incorrect item for verification purposes.
Contact Us:
- If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer service team at realseed.in@gmail.com